HELP CENTER

You Asked, We Answered

WHERE ARE THE BRAKES?

It's a coaster brake. The Shimano CB-E110 to be exact. You back pedal to break. Unlike a fixed gear or 'fixie' the wheels keep on turning when you stop peddling allowing you to 'coast'. The brake is only engaged when you pedal backwards.

I’D NEVER RIDDEN A BICYCLE WITH A COASTER BRAKE BEFORE?

Dont worry, its actually quite intuitive, just like driving a car. To slow down, you merely apply downward pressure on the pedals, in precisely the same way you apply downward pressure on the brake pedal in a car; slight downward pressure results in slight braking, firmer downward pressure results in firmer braking and abruptly stamping down on the pedal, well, your bike is going to stop abruptly.

WHAT ARE THE BENEFITS OF A COASTER BRAKE?

Often referred to as the Dutch brake there's a reason why coaster brakes are so prevailent in the bicycle orientated European cities as they offer a host of advantages over conventional brakes.


They leave your hands free for other things, particularly signalling. As signalling with your hands is often needed when you are simultaneously slowing down to turn. It is so much more convenient and easy to have your feet doing the braking, rather than having to transfer your hands from the brake levers to a ‘signal’ position, and then back again. 

Another major advantage is low maintenance. The Shimano CB-E110 coaster hub encloses all the moving parts responsible for braking in a sealed unit. This means they’re completely protected from water, dirt, road salt and grime. There are no extra brake cables to stretch or brake pads to wear out.

With all the working parts protected from the elements, coaster brakes work just as well in the rain as they do in dry conditions.


The tidy, cable free appearance ubiquitous with a coaster hub is not just aesthetic. Its one less thing to get snagged and broken when securing your bike on city streets and packed bicycle lock ups.

With your feet controlling the braking the coaster hub is also ideal for riders with impaired hand movement.


DO YOU OFFER A WARRANTY?

Yes, All Rossa Cycle Co. bicycles come with a 3 Year Warranty covering manufacturing defects in the Frame and Fork. Non-consumable parts, such as Prowheel Crank sets, Shimano Coaster Hubs, Handlebars, Bottom Brackets etc. are covered by a one year warranty. Consumable parts such as the saddle, paint, tyres and tubes, chain, grips, brake pads, etc. are not covered under warranty. 

We are very proud of our designs and if you have any issues with your bicycle please get in touch and we will strive to get you back riding again.

WHAT IS YOUR RETURN POLICY?

Returns on complete bicycles: 

If you're not satisfied with your bicycle after 30 days we will collect it free of charge.

Returns on semi assembled shipped bicycles:

If you're not satisfied with your bicycle after 30 days It can be returned in original box at customers expense. We can help facilitate return delivery.